Yakuzen Organics Privacy Policy

At Yakuzen Organics, we value your trust and respect your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, create an account, or purchase our products.

By using the Yakuzen Organics website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

• Personal Identification Information: When you place an order or register for an account, we collect your name, email address, phone number, shipping address, and billing address.

• Payment Information: We use highly secure, RBI-compliant third-party payment gateways (such as Razorpay, PayU, or similar). We do not collect or store your complete credit/debit card numbers or UPI PINs on our servers.

• Non-Personal & Device Information: When you browse our store, we automatically receive your computer’s internet protocol (IP) address, browser type, operating system, and browsing behavior to help us learn about your experience and improve our website. (Please refer to our Cookie Policy for more details).

2. How We Use Your Information

We use the collected data for the following purposes:

• Order Fulfillment: To process your transactions, dispatch your organic powders, and provide you with order updates and tracking information.

• Customer Service: To respond to your queries, handle returns or refunds, and provide after-sales support.

• Marketing & Promotions: With your consent, we may send you emails or WhatsApp messages about new products, exclusive offers, and wellness tips. You can opt out of these communications at any time.

• Security & Fraud Prevention: To screen orders for potential risk or fraud, protecting both you and our business.

3. Information Sharing & Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share your information in the following circumstances:

• Service Providers: We share necessary details (name, address, phone number) with our trusted third-party logistics and courier partners to deliver your order successfully.

• IT & Marketing Partners: We may share anonymized or secure data with partners who assist us in operating our website, conducting our business, or servicing you (e.g., email marketing platforms, analytics providers).

• Legal Compliance: We may disclose your personal information if required to do so by law, in response to a court order, or if you violate our Terms of Service.

4. Data Security

We implement industry-standard security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

• Access and Update: You can review and update your personal information at any time by logging into your Yakuzen Organics account.

• Opt-Out: If you no longer wish to receive marketing emails or promotional messages, you can click the "unsubscribe" link at the bottom of our emails or reply "STOP" to our WhatsApp messages.

• Account Deletion: You may request the deletion of your account and personal data by contacting our support team. We will process this request subject to any legal obligations to retain certain records (such as transaction invoices for tax purposes).

6. Grievance Officer

In accordance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. If you have any concerns or discrepancies regarding the processing of your data, please contact:

Name: Pathik Patel Designation: Grievance Officer Email: yakuzen09@gmail.com Phone: +91 7984896717 Address: Shop No 10, Serene 53 Near Sterling Greenwoods Resort Ognaj, Ahmedabad.380060.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here or via email so that you are aware of what information we collect and how we use it.